Season’s Greetings from Gemini!

It’s been a great year for Gemini ARC UK!

We want to say a huge thank you to everyone who has supported us in 2013; our customers, suppliers and the fantastic Gemini ARC team. We are constantly looking for new ways to improve our service and customer satisfaction – this remains our key focus for 2014 and beyond!

New Call Centre
In January we opened our new call centre. Sian and Kim have been very busy taking calls and instructing our growing number of repair centres. We feel that this service has had a great impact on all of our sites and improved the service we offer our customers. We would like to thank Sian and Kim for their hard work and always having a smile on their face!

AGS Gumball Rally!
In June Gemini directors Dave Sargeant and Tim Hopkins took part in the AGS Gumball Rally and raised a whopping £3,000 for Macmillan Cancer Research and St. Richards Hospice. The AGS Gumball Rally is an annual rally from Brentwood, Essex to Cannes, South of France. Armed with only £500 Dave and Tim had to find a car that would last the journey. They managed to buy a Golf Cabriolet with their small budget and with a huge help from the Halesowen site the car was looking great and running like a dream! After all the preparation it came down to 4 days of driving, covering over 1,080 miles on a coastal route to Cannes. A huge thank you to all the sponsors and for the donations – great achievement!

New Netigate System
In September, we installed our new Netigate system. This system is a fantastic way to help us monitor and improve our service through comments and scores given by our customers. We are looking forward to continuing to use it in 2014! There has definitely been a bit of friendly competition between the sites!

We’re Expanding!
We are pleased to announce that Gemini UK have branched out into South Wales! Our latest site in Newport, Gwent is now open for business! The new team are doing a fantastic job and we are excited for what 2014 has to bring for our newest location.

We plan to continue bringing good news and offering great services in the New Year, like us on Facebook to keep up to date with us and follow us on Twitter!

A very Merry Christmas and Happy New Year from all at Gemini ARC!